.support{max-width:1600px;margin:auto}.support h2{font-size:17px}.support-panel,.support-manual{background:var(--white);border:1px solid var(--line);border-radius:16px;padding:24px;margin-bottom:20px;box-shadow:0 2px 8px #20162404}.support-manual{display:grid;grid-template-columns:minmax(0,1fr) 245px;gap:28px;padding:30px}.support-eyebrow{color:var(--green);font-size:10px;font-weight:700;letter-spacing:1.2px;margin-bottom:10px}.support-manual h2{font-size:23px;margin-bottom:18px}.support-manual aside{border-left:1px solid var(--line);padding-left:28px}.support-manual aside p{font-size:12px;line-height:1.8;color:var(--muted)}.support-search{display:flex;align-items:center;gap:12px;border:1px solid var(--line);padding-left:15px;background:var(--bg);border-radius:11px}.support-search input{border:0;background:transparent;margin:0;min-height:48px}.support-search .icon{color:var(--muted)}.support-chips{display:flex;flex-wrap:wrap;align-items:center;gap:7px;margin-top:12px;font-size:11px}.support-chips button{background:var(--white);border:1px solid var(--line);border-radius:20px;padding:7px 12px;color:var(--ink)}.support-link{display:block;border:0;background:none;color:var(--green);padding:14px 0 0;font-size:12px}.support-help-results:empty{display:none}.support-help-results{grid-column:1/-1;display:grid;gap:10px}.support-help-results details{border:1px solid var(--line);border-radius:10px;padding:14px}.support-help-results summary{cursor:pointer;font-weight:600}.support-help-results p{line-height:1.7;margin:14px 0 0;color:var(--muted)}.support-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin:26px 0}.support-stat{display:flex;text-align:left;align-items:center;gap:12px;padding:19px 14px;border:1px solid var(--line);border-left:4px solid var(--status,#3985aa);border-radius:14px;background:white;color:var(--ink)}.support-stat small{display:block;font-size:11px;white-space:nowrap}.support-stat strong{display:block;font-size:27px;margin-top:3px;font-weight:650}.support-stat-icon{background:color-mix(in srgb,var(--status,#3985aa) 12%,white);color:var(--status,#3985aa);display:grid;place-items:center;border-radius:12px;width:39px;height:43px;flex-shrink:0}.support .Open{--status:#d74b68}.support .InProgress{--status:#6b941d}.support .Answered{--status:#6551d7}.support .WaitingForClient{--status:#9b721e}.support .Resolved{--status:#0f8797}.support .Closed{--status:#537481}.support-filters{display:flex;align-items:end;gap:16px;padding:18px 0;border-bottom:1px solid var(--line)}.support-filters label{flex:1}.support-tools{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:20px 0;font-size:12px}.support-tools>div{display:flex;gap:8px}.support-table{overflow-x:auto}.support-table table{width:100%;border-collapse:collapse;font-size:12px}.support-table th{background:var(--bg);padding:15px 10px;text-align:left;white-space:nowrap;font-size:10px;text-transform:uppercase;color:var(--muted)}.support-table td{padding:14px 10px;border-bottom:1px solid var(--line)}.support-table td:nth-child(2){min-width:175px;max-width:320px;overflow-wrap:anywhere}.support-pill{display:inline-block;padding:6px 9px;border-radius:7px;background:color-mix(in srgb,var(--status,#697e70) 10%,white);color:var(--status,var(--muted));font-size:11px;font-weight:600;white-space:nowrap}.support-pill.High,.support-pill.Urgent{color:#a62c46;background:#fff0f3}.support-empty{text-align:center;padding:50px 20px 65px;color:var(--muted)}.support-empty>.icon{width:34px;height:34px;margin-bottom:14px;color:var(--green)}.support-empty h3{color:var(--ink)}.support-empty p{margin:9px 0 20px}.support-pagination{display:flex;justify-content:flex-end;align-items:center;gap:16px;padding-top:18px;font-size:12px}.support-columns{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(300px,1fr);gap:22px;align-items:start}.support-panel h2{padding-bottom:15px;border-bottom:1px dashed var(--line);margin-bottom:20px}.support-panel label{margin-bottom:18px;font-size:12px}.support-counter{display:block;text-align:right;font-size:11px;margin-top:-12px;margin-bottom:20px}.support-two{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-drop{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:12px;padding:25px 18px;min-height:205px;border:2px dashed var(--line);border-radius:12px;background:var(--bg);cursor:pointer}.support-drop>.icon{width:32px;height:32px;color:var(--green)}.support-drop span,.support-drop small{font-size:11px;color:var(--muted);font-weight:400}.support-drop input{font-size:12px;background:white;max-width:100%}.support-drop.dragging{border-color:var(--green);background:var(--sage)}.support-tips{padding:22px;background:#fff8e4;border:1px solid #efdc9f;border-radius:14px;color:#805522;font-size:12px}.support-tips ul{padding-left:18px;line-height:2.3;margin-bottom:0}.support-files{list-style:none;margin:0;padding:0}.support-files li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:12px 0;border-bottom:1px solid var(--line)}.support-files li span{overflow-wrap:anywhere;min-width:0}.support-files small{display:block;margin-top:5px}.support-technical{display:flex;flex-wrap:wrap;gap:10px}.support-technical span{font-size:11px;border:1px solid var(--line);padding:10px;border-radius:7px}.support-submit{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:14px;padding:5px 0 30px}.support-submit .form-error{width:100%;text-align:right}.support-notice{border:1px solid #e5cc87;background:#fff7df;border-radius:12px;padding:16px;line-height:1.6;margin:18px 0;color:#785825;font-size:13px}.support-back{display:inline-block;font-size:12px;margin-bottom:20px}.support-message{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;font-size:13px}.support-badges{display:flex;gap:10px;margin-bottom:18px}.support-entry{background:var(--bg);border-radius:12px;padding:18px;margin-bottom:12px}.support-entry>div{display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px;font-size:12px}.support-entry small{font-size:10px}.support-entry p{margin:10px 0 0}.support dl{margin:0;display:grid;gap:8px;font-size:13px}.support dt{color:var(--muted);font-size:11px}.support dd{margin:0 0 12px}.support-file-download{display:flex;gap:12px;padding:12px 0;overflow-wrap:anywhere}.support-file-download small{display:block;margin-top:5px;font-size:11px}.support-resolution{background:var(--sage);padding:18px;border-radius:10px}.support #support-reply{margin-top:25px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}#support-print-report{display:none}
@media(max-width:1200px){.support-stats{grid-template-columns:repeat(3,1fr)}.support-columns{grid-template-columns:minmax(0,1fr) minmax(280px,.8fr)}}
@media(max-width:800px){.support-manual,.support-columns{grid-template-columns:1fr}.support-manual{padding:20px}.support-manual aside{padding:0;border:0}.support-manual h2{font-size:20px}.support-stats{grid-template-columns:repeat(2,1fr);gap:10px}.support-stat{padding:13px}.support-filters,.support-tools{flex-wrap:wrap}.support-filters label{flex-basis:100%}.support-panel{padding:18px}.support-two{grid-template-columns:1fr;gap:0}.support-pagination{justify-content:space-between}.support-tools>div{flex-wrap:wrap}.support-submit>button{flex:1}.support-columns>div,.support-columns>aside{min-width:0}}
@media print{body:has(#support-print-report)>*:not(#support-print-report){display:none!important}#support-print-report{display:block}#support-print-report table{width:100%;border-collapse:collapse;font-size:10px}#support-print-report th,#support-print-report td{border:1px solid #ccc;padding:7px;text-align:left}}